Terms of Service & Commercial Use
This agreement governs use of Suplink’s tendering, bidding, and purchase-order services, and clarifies organization authority and party responsibilities while operating on the platform.
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1. Services provided
Suplink provides a B2B digital environment for the contractual procurement cycle: publishing tenders, receiving bids, comparing structured lines, awarding, and issuing sealed purchase orders with a timed facts log. The platform operates as a documentation and workflow engine for these procedures among registered organizations; deal performance, delivery, and payment remain between the purchase-order parties under their agreement.
2. Eligibility and institutional authority
Services are for lawfully registered commercial entities. By registering or using an account, the user represents they are of legal age (18+), have full capacity, and are authorized by their organization to run competitions, approve bids, and issue or accept purchase orders on the platform according to their role. The organization bears the legal and financial effects of actions from its account and delegates, and must secure credentials and notify the platform of suspected compromise.
3. Tender, bid, and award path
The platform enables publishing requests with clear terms and lines, submitting complete bids, and awards that produce a purchase order documenting what the parties accepted as entered. In sealed-bid mode, prices remain hidden until close under the rules shown at publish time. Award accepts the bid with its terms and reservations as submitted on the platform, and the commitment is fixed in the sealed purchase order.
4. Liability for the technical service
The service is provided with reasonable care. If liability for a technical fault in platform operation is established, aggregate compensation to the user is capped at platform fees paid in the three (3) months preceding the claim, unless law requires otherwise. Indirect damages or lost profits from content entered by another party or from off-platform acts are addressed within this legal framework.
5. Indemnity for user-to-user disputes
The user agrees to indemnify, defend, and hold harmless the operator against claims and reasonable costs (including attorneys’ fees) arising from breach of these terms, a commercial dispute with another user about the deal, performance, or payment, or content the user entered or uploaded.
6. Governing law
Your relationship with the Suplink operator for platform services is governed by the laws of Saudi Arabia. Commercial courts in Riyadh hear disputes arising from that relationship unless otherwise agreed in writing. Deal disputes between buyer and supplier follow their contract and competent courts.